What is customer service

Customer service is the most important component of the hospitality industry. Hospitality sector will function well when it can provide the best service to its customers. Hospitality sector must always give its customer priority. Customer service is a service provided to the customer on behalf of using the service of the certain company. Customer service is very crucial to attaining the goal. For the establishment of a relationship with the customer it is necessary to make them feel safe, the customer should hear the opinion of the customer. Many companies fail to understand the importance of the customers and hence fails to achieve its ultimate goals. Bad customer can lead to complaints and can result in a loss. Good customer service involves developing a bond with the customers. It creates an advantage for both customer and the service provider. Customers are benefited by the services.

Customer service is the priority of milestone hotel. The hotel offers all 24-hours service in the front guest. The hotel is located in easily accessible place.